Terms and Conditions

Introduction
Welcome to DermTalks. These terms and conditions outline the rules and regulations for using our website and purchasing our products.

Acceptance of Terms
By accessing this website, you agree to comply with these terms and conditions. If you do not agree with all the terms and conditions stated on this page, please do not use our website.

User Responsibilities
You agree to use our website only for lawful purposes and not to engage in any activity that may cause harm to us or other users.

Intellectual Property Rights
All content, logos, and images on this site are the property of DermTalks unless otherwise stated. You may not use, reproduce, or distribute any content without our permission.

Product Information
We strive to ensure accurate descriptions and pricing of our products. However, we reserve the right to correct any errors and modify the information at any time.

Payment Terms
Payments are processed securely through our payment gateway provider. All transactions are subject to verification for security purposes.

Shipping Policy

1. General Information

• All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.

2. Delivery Location

• We currently ship to addresses within India. International shipping is not available at this time.

3. Delivery Time

• Orders are processed within 1-2 business days. Delivery times depend on your location and may range from 3-7 business days after dispatch. Please note that delivery times are estimates and may vary due to factors outside our control, such as shipping carrier delays or unforeseen circumstances.

4. Shipping Charges

   • Shipping charges are calculated based on the delivery location and order size. The total shipping cost will be displayed at checkout.

Refund Policy

1. Returns

• You can return most items within 30 days of receipt for a full refund. The items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.

2. Refunds

• Once we receive and inspect the returned item, we will process your refund. The refund will be issued to the original payment method within 7-10 business days.

3. Non-Returnable Items

• Certain items are non-returnable, including personalized products or products marked as non-returnable.

4. Shipping Costs

• Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrectly shipped.

Limitation of Liability
DermTalks will not be liable for any damages that arise from the use of our products or the inability to use our website.

Governing Law
These terms are governed by the laws of India.

Contact Information
If you have any questions about these Terms, please contact us at care@dermtalks.in.

Last Updated: 01 August 2024